Terms and Conditions

Terms & Conditions

Last Updated: August 2026

Welcome to Urban Layerz. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website.

1. General

These Terms & Conditions govern your use of the Urban Layerz website and the purchase of products through our online store.

Urban Layerz reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will become effective once they are posted on this page. It is your responsibility to review this page periodically for updates.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a purchase agreement and that the information you provide to us is accurate and complete.

If you are under the legal age applicable in your jurisdiction, you should use this website only with the involvement and permission of a parent or legal guardian.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate and up to date.

However, colors may appear slightly different depending on your device, monitor, screen settings, or lighting conditions.

Product availability may change without notice. Urban Layerz reserves the right to discontinue, modify, or limit the availability of any product at any time.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct any pricing, description, or other errors that may appear on the website. If an order has been placed with an incorrect price due to an obvious error, we may contact you before processing the order or cancel the order and provide an appropriate resolution.

Any applicable delivery charges, taxes, or additional fees will be communicated during the checkout process where applicable.

5. Orders & Order Acceptance

Placing an order through our website does not necessarily mean that the order has been accepted.

Urban Layerz reserves the right to accept, reject, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Suspicious or fraudulent activity
  • Payment issues
  • Delivery limitations

If your order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

6. Customer Information

You agree to provide accurate, current, and complete information when placing an order.

You are responsible for ensuring that your name, phone number, email address, billing information, and shipping address are correct.

Urban Layerz will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

7. Payment

Customers are responsible for providing valid and authorized payment information when completing a purchase.

Orders may be processed only after successful payment confirmation where applicable.

We reserve the right to verify payment information and take appropriate action where a transaction appears unauthorized, fraudulent, or suspicious.

8. Shipping & Delivery

We aim to process and dispatch orders within the timeframe stated on our website or communicated at the time of purchase.

Delivery times may vary depending on the customer’s location, courier services, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control.

Urban Layerz is not responsible for delays caused by courier companies, incorrect delivery information, natural events, or other circumstances outside our reasonable control.

Please refer to our Shipping Information and Return & Refund Policy for additional details.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to the terms and conditions specified in our Return & Refund Policy.

Customers are responsible for reviewing the applicable return conditions before placing an order.

Products returned may be required to be unused, unworn, undamaged, and in their original packaging with all applicable tags and accessories intact.

Urban Layerz reserves the right to reject a return or exchange that does not meet the requirements of our return policy.

10. Cancellation of Orders

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Once an order has been processed, dispatched, or handed over to the courier, cancellation may no longer be possible.

Any eligible cancellation or refund will be handled according to our applicable policies.

11. Intellectual Property

All content available on the Urban Layerz website, including logos, brand names, product images, text, graphics, website design, product descriptions, videos, icons, software, and other materials is owned by or licensed to Urban Layerz and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from Urban Layerz.

12. Prohibited Use

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

  • Attempt to gain unauthorized access to our website or systems
  • Introduce viruses, malware, or harmful code
  • Use automated systems to interfere with the website
  • Attempt to obtain another customer’s personal information
  • Engage in fraudulent transactions
  • Copy or misuse website content
  • Use the website in violation of applicable laws or regulations

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

13. Third-Party Services & Links

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

These third-party services are governed by their own terms and policies. Urban Layerz is not responsible for the content, availability, security, or practices of third-party websites.

14. Disclaimer

We make reasonable efforts to keep our website operational and information accurate. However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

Information and services provided through the website are provided on an “as available” basis to the extent permitted by applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Urban Layerz shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Our liability, where legally applicable, shall be limited to the amount paid by the customer for the relevant product or order.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, communicate with customers, and improve our services in accordance with our Privacy Policy.

17. Changes to Products and Services

Urban Layerz reserves the right to modify, suspend, or discontinue any product, service, website feature, or part of the website at any time without prior notice.

We will make reasonable efforts to provide accurate information regarding products and services available at the time of purchase.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Urban Layerz operates, unless otherwise required by applicable law.

Any disputes relating to these Terms or your use of the website shall be handled in accordance with the applicable legal requirements.

19. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary, while the remaining provisions shall continue to remain valid and enforceable.

20. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact Urban Layerz through the contact information provided on our website.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing Urban Layerz.